How do I pay for the guides?

Category: Billing

We accept major credit cards and digital payment methods for your convenience. When you sign up to join our community, membership will always be for free. The...

Is there a free trial available?

Category: Billing

You can sign up for a free account to get started. Some guides and features are available for free for logged in users. While we don’t offer a free...

How often are new guides added?

Category: Bespoke services

We regularly update our library with new guides on popular destinations. Premium subscribers get exclusive early access to our latest additions....

How long is each audio guide?

Category: Bespoke services

The duration of each audio guide varies depending on the style format, destination(s) and the content requested....

Can I listen to the guides offline?

Category: Bespoke services

Yes, you can download the guides for offline use. This way, you can enjoy the content even when you’re in areas with limited or no internet connectivity....

How do I access the audio guides?

Category: Bespoke services

Our audio guides are accessible through our user-friendly app and via your online web account. Simply download the app, log in, and access your guides on your...

Can I choose the topics for my custom guide?

Category: Bespoke services

Absolutely! When you request for a bespoke audio guide, you can specify your interests, such as history, culture, food, architecture, or outdoor...

Do I need a specific app to access the audio guides?

Category: Troubleshooting

No, you don’t need to download any app. Access instantly to our audio guides with a free online account, sign up here You can easily access the app on...

Are the guides available in multiple languages?

Category: Bespoke services

Yes, custom guides can be requested/ available in multiple languages (choose from up to 200+ languages), making them accessible to travelers from around the...

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