What is your refund policy?

Category: Billing

We offer a 30-day money back guarantee. If you are not satisfied with our service, you can request a refund within 30 days of your purchase....

How to pay for a subscription

Category: BillingGetting Started

You can pay by clicking on the payment button for the plan you want. You will be redirected to the payment page, where you can pay with your credit card....

How do I pay for bespoke audio guides?

Category: Billing

Bespoke audio guides are billed according to your chosen subscription pricing plan, which states how many guides you can have per month. If you want to use...

How do I pay for the guides?

Category: Billing

We accept major credit cards and digital payment methods for your convenience. When you sign up to join our community, membership will always be for free. The...

Is there a free trial available?

Category: Billing

You can sign up for a free account to get started. Some guides and features are available for free for logged in users. While we don’t offer a free...

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