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Knowledge Base
Knowledge Base
Getting Started
(5 Articles)
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What accessibility modes are available?
What are Progressive Web Apps?
How to pay for a subscription
Sign up for a free online account
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Troubleshooting
(3 Articles)
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How trip-planner works
How maps work
Do I need a specific app to access the audio guides?
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Bespoke services
(12 Articles)
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Can I request a guide for a unique activity not listed on the site?
Do the guides cater to pet-friendly information?
Are the guides suitable for families?
How often are new guides added?
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Payments
(6 Articles)
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What is your refund policy?
How to pay for a subscription
How do I pay for bespoke audio guides?
How do I pay for the guides?
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Help topics
(8 Articles)
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How does the AI Trip Planner work?
What if I have technical issues with the app or audio guides?
How do I write a guide?
Are the guides accessible for people with disabilities?
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Apps and Offline
(1 Articles)
No categories
What are Progressive Web Apps?
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